Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Honolulu come from postal codes 96817, 96822, 96815, 96826, 96819, 96816, 96814 and 96818.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 278,207 ratings
Thank you!
Problems in the last 24 hours in Honolulu, Hawaii
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Honolulu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Spectrum
Spectrum is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
TV (8%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Honolulu, Hawaii
The most recent Spectrum outage reports came from the following cities:Honolulu, Pearl City, Kaneohe, Mililani Town, ‘Ewa Beach, Waipahu, ‘Aiea, Kailua and Waimanalo.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Honolulu | Total Blackout | |
| Honolulu | Internet | |
| Honolulu | ||
| Honolulu | Wi-fi | |
| Honolulu | Total Blackout | |
| Honolulu | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Honolulu, Hawaii
Latest outage, problems and issue reports in Honolulu and nearby locations:
- the wild wahine (@thewildwahine) reported fromHonolulu County, Hawaii
@Ask_Spectrum what up with outage in Waikiki in Honolulu, HI we cannot get on. We need to work.
- Vanessa N (@wiredinhi) reported fromMaunawili, Hawaii
@Ask_Spectrum internet poor, Cable more disconcertedly glitchy Windward Oahu. Onine school is coming up please fix ASAP
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
Another night. Another issue with @Ask_Spectrum “reliable” internet service. WTF man
- Lord of Storms End 🦌 (@D_Lew_Lew) reported fromPearl Harbor, Hawaii
@GetSpectrum your internet is literally thee worst in Hawaii. Please fix your sh*t
- Karma Renee (@iAmMissKarma) reported fromHonolulu County, Hawaii
At this point @GetSpectrum is so bad I’d legit just rather not have internet at all. Like I’m just gonna cancel this **** I could use my phone as a hotspot and get better internet service
- Jonah Flores (@joflooooo) reported fromKahalu‘u, Hawaii
.@Ask_Spectrum @GetSpectrum deadass removed @RedZoneChannel from our sports package...... give me that **** back bruh or we gonna have problems
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@GetSpectrum I’ve been trying to receive assistance with setting up internet in my home for the past two hours and keep getting disconnected/redirected. Please help!
- Isabelle (@tcapizzy) reported fromHonolulu County, Hawaii
@Ask_Spectrum I’ve been trying for two hours to get help with setting up my internet. Online redirects me and the chat fails, over the phone the call keeps failing on me after holding for 20 mins. Please help!!
- 808 Manukan (@808Manukan) reported fromHonolulu County, Hawaii
Way to **** up the cable @Ask_Spectrum Totally jacked it all up now smdh #damnspectrum #tookawayondemand #cantordersh*t #f*ckupkine
- Hyperkind (@hyperkind) reported fromKaneohe, Hawaii
@Ask_Spectrum internet went down for 96744 zip
- Ａｌｌ Ｋｎｉｇｈｔ Ｅｍｐｉｒｅ (@AllKnightEmpire) reported fromMililani Town, Hawaii
@GetSpectrum Seems like everyone in Hawaii is having issues! Been on hold for 35 mins.
- Avery (@capturethe808) reported fromHonolulu County, Hawaii
@Ask_Spectrum omg the internet in Honolulu, HI 96813 is SUPER SLOW RN!! AND that’s why I won’t switch over to your mobile plan
- Daniel Jalomo (@WikiNomad) reported fromHonolulu County, Hawaii
@GetSpectrum you ****** me over on my phone plan. #wtf
- Biancha Yalung (@BianchaYalung) reported fromHonolulu County, Hawaii
@Ask_Spectrum is wireless internet down in Honolulu? It’s been off and on since late afternoon
- DeborahLynn (@DeborahLynnnnn) reported fromWaipi‘o Acres, Hawaii
I literally live down the road from @GetSpectrum and my internet sucks @$$. #noservice #247
- Caitlin Bunner (@chickdrummer88) reported fromHonolulu County, Hawaii
So, bad news... our area's @GetSpectrum service is down. Thank you @F2KComNet for the amazing raid! I'm hoping it will be back up soon so I can raid with MRGL
- Mekel Kasanova™ (@MekelKasanova) reported fromHonolulu County, Hawaii
Sorry guys my @Ask_Spectrum internet is down due to a flash flood storm we had out here. Hopefully it’ll be up soon
- Rufino Dan Magliba (@RufinoIV) reported fromHonolulu County, Hawaii
Dear @Ask_Spectrum @specsportshi please help! #WTF!
- Daniel Jalomo (@WikiNomad) reported fromHonolulu County, Hawaii
@Ask_Spectrum my phone still isn’t working. What’s wrong with your Mobile service
- Jordan Dinong (@Jordyisaninja) reported from‘Ewa Gentry, Hawaii
@Ask_Spectrum is there an outage on Oahu hawaii, specifically ewa kapolei area
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Matcha Pazzi (@MatchaPazzi) reported
@GetSpectrum Your boy’s internet has been down for like 2 hours. Are you serious?
- Cid Jason (@cidjason2006) reported fromLos Angeles, California
Second NIGHT in a row! WiFi is down again in Los Angeles, why @Ask_Spectrum, why???
- Stardustconfetti (@STARDUSTCONFETI) reported
@Ask_Spectrum is there an outage in LA?
- A. J. Zavala (@aejaezae) reported
@Ask_Spectrum is there an outage in my area?
- Dan Fletcher (@DanFletcher71) reported
@Ask_Spectrum @GetSpectrum Y’all can be mad at me all you want, but this girl sounded like a scammer trying to milk me for account information. Then when she broke down crying that really made me question the company I’m doing business with.
- C2dalos_Medina🦁 (@closmedina) reported
@Ask_Spectrum Thanks, but I already talked to customer service and they couldn’t do anything for my account. I feel bad for many out there who are struggling right now and have to deal with this same issue.
- BetterThanQynr (@dumbyhead4) reported
@sYnceDez @GetSpectrum @zRerun sound familiar? It’s def just a company side internet issue i bet
- Dan Fletcher (@DanFletcher71) reported
@Ask_Spectrum So I get a “courtesy call” yesterday afternoon from a @GetSpectrum rep to remind me to pay my bill. My bill had already been paid. Needless to say this upset me. I asked the girl why the hell she was calling me and she broke down crying. Not very professional.
- Robb Nault (@robb_nault) reported
@GetSpectrum Would be nice to inform your customers that you have scheduled maintenance that affects every service you have and not tell us when service will restored hope this comes off my bill, should be illegal to turn off all services and not tell customers #spectrumtheworst
- Amanda Aronczyk (@aronczyk) reported fromBrooklyn, New York
@Ask_Spectrum is there an outage in my area?
