Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Winter Haven come from postal codes 33881, 33884 and 33880.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 278,207 ratings
Thank you!
Problems in the last 24 hours in Winter Haven, Florida
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Winter Haven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Spectrum
Spectrum is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
TV (8%)
-
E-mail (4%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Winter Haven, Polk County, Florida
The most recent Spectrum outage reports came from the following cities:Davenport, Winter Haven, Haines City, Auburndale and Dundee.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Davenport | Internet | |
| Winter Haven | Internet | |
| Haines City | Internet | |
| Winter Haven | Internet | |
| Davenport | Internet | |
| Haines City | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Spectrum Issues Reports Near Winter Haven, Florida
Latest outage, problems and issue reports in Winter Haven and nearby locations:
- Mike. Just Mike. (@MJW3) reported fromDavenport, Florida
@Ask_Spectrum The issue has been resolved.
- Mike. Just Mike. (@MJW3) reported fromDavenport, Florida
@Ask_Spectrum This outage is horrible. I work from home and this is having a serious impact on my ability to perform my job duties. I shouldn’t have to use a cell phone hotspot, using up my data, to get Internet I pay @GetSpectrum for.
- brad (@brad84133753) reported fromLake Alfred, Florida
@Ask_Spectrum Why don’t you send a text saying we’re going to slow your Internet down why make people fight all day to figure out that you want to payment . you play with them. this is why I don’t like spectrum Can’t wait for the future when someone else comes along
- Aaron Giddens (@TrueCRaysball) reported fromWinter Haven, Florida
@Ask_Spectrum Then you should update your system to not include Sundays in the count since no one can really do things on a non-business day. I wish FiOS was available in my area. Your executives don't care about the customer.
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Ask_Spectrum I don’t need you to look into this issue. I need you to fix this issue.
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Ask_Spectrum If you really want to do this on the public feed, go ahead. I’d love everyone to know just how bad our service has been!
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Ask_Spectrum Preset response. You won’t look into this, so don’t lie. You want to send a tech to my location since it is never your fault. Your senior tech already proved to us that the errors are not our location. He also said you would not fix the issues. He has been correct
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Ask_Spectrum I don’t have your equipment to test a record these issues at the time it is happening. Since the outages are intermittent and last for minutes to hours and usually are up and down, single tests on your part is pointless.
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Theonlybigpp @Ask_Spectrum Our problem is almost every day. 🤬
- Little x Collectibles (@littlexcollect) reported fromDavenport, Florida
@GetSpectrum horrible customer service policy. Had the worst experience trying to get a credit for an unused month of service and got told@they can’t credit accounts. So for 2 days of unused service I have to pay my full bill. This company is all@about taking money and no CS
- Steven Wolfe (@magicmedic684) reported fromJan-Phyl Village, Florida
@Ask_Spectrum Any update on the outage in the 33880 zip code?
- Little x Collectibles (@littlexcollect) reported fromDavenport, Florida
@Ask_Spectrum horrible customer service policy. Had the worst experience trying to get a credit for an unused month of service and got told@they can’t credit accounts. So for 2 days of unused service I have to pay my full bill. This company is all@about taking money and no Cus ser
- amy mills (@amy_partirish) reported fromAuburndale, Florida
@GetSpectrum need help with my account asap but being but on hold 4 45mins i cant do
- Mike. Just Mike. (@MJW3) reported fromDavenport, Florida
@Ask_Spectrum What’s happening? I can time the outage to the minute. Sad and poor customer service.
- amy mills (@amy_partirish) reported fromInwood, Florida
@GetSpectrum sucks. They dont care bout there customers. THEY LIE TO ME. Was told have till 23rd b4 cable cut off got got call to call asap did was told be cut off 1 day thats right 1day b4 i could pay. And the lady was like srry cant help. bull crap they could if wanted
- Little x Collectibles (@littlexcollect) reported fromDavenport, Florida
@GetSpectrum horrible customer service policy. Had the worst experience trying to get a credit for an unused month of service and got told@they can’t credit accounts. So for 2 days of unused service I have to pay my full bill. This company is all@about taking money and no Cus ser
- Dennis Dill (@DennisDill) reported fromAuburndale, Florida
@Ask_Spectrum Yes ... downloaded the app, which was supposed to streamline everything ... it hasn’t. I have not been able to access WiFi hotspots since Spectrum took over Brighthouse in my area. I was a Brighthouse customer
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Ask_Spectrum Since your tests are only at the time you choose, I have asked for continuous monitoring to record the issues that I see and I have not had this occur. What I see is a company that does not care to fix a problem. This has been documented by me repeatedly.
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
@Ask_Spectrum At this point I don’t believe anything coming from Spectrum. We’ve had techs come out and techs “test” from outside and no one sees any errors. I am trying to use the system I am paying for and can prove repeatedly that there are issues but your company won’t accept my tests.
- David Lichauco (@Disney1Fan) reported fromHaines City, Florida
It really sucks that @Ask_Spectrum internet goes out multiple times a day and we, the customer, that pay for a service is blamed for their crappy service. They Never check their own equipment Before blaming us.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Matcha Pazzi (@MatchaPazzi) reported
@GetSpectrum Your boy’s internet has been down for like 2 hours. Are you serious?
- Cid Jason (@cidjason2006) reported fromLos Angeles, California
Second NIGHT in a row! WiFi is down again in Los Angeles, why @Ask_Spectrum, why???
- Stardustconfetti (@STARDUSTCONFETI) reported
@Ask_Spectrum is there an outage in LA?
- A. J. Zavala (@aejaezae) reported
@Ask_Spectrum is there an outage in my area?
- Dan Fletcher (@DanFletcher71) reported
@Ask_Spectrum @GetSpectrum Y’all can be mad at me all you want, but this girl sounded like a scammer trying to milk me for account information. Then when she broke down crying that really made me question the company I’m doing business with.
- C2dalos_Medina🦁 (@closmedina) reported
@Ask_Spectrum Thanks, but I already talked to customer service and they couldn’t do anything for my account. I feel bad for many out there who are struggling right now and have to deal with this same issue.
- BetterThanQynr (@dumbyhead4) reported
@sYnceDez @GetSpectrum @zRerun sound familiar? It’s def just a company side internet issue i bet
- Dan Fletcher (@DanFletcher71) reported
@Ask_Spectrum So I get a “courtesy call” yesterday afternoon from a @GetSpectrum rep to remind me to pay my bill. My bill had already been paid. Needless to say this upset me. I asked the girl why the hell she was calling me and she broke down crying. Not very professional.
- Robb Nault (@robb_nault) reported
@GetSpectrum Would be nice to inform your customers that you have scheduled maintenance that affects every service you have and not tell us when service will restored hope this comes off my bill, should be illegal to turn off all services and not tell customers #spectrumtheworst
- Amanda Aronczyk (@aronczyk) reported fromBrooklyn, New York
@Ask_Spectrum is there an outage in my area?
